Thank you for shopping with Level Up Gear Hub. This Shipping Policy outlines how and when your order will be delivered.
1. Order Processing
All orders are processed within 1–2 business days after receiving your order confirmation. You will receive a notification once your order has been shipped.
2. Shipping Method
We currently offer Cash on Delivery (COD) as our exclusive payment and shipping method. You will pay for your order at the time of delivery, directly to the delivery agent.
Please ensure someone is available at the provided address to receive the package and make payment.
3. Delivery Time
Estimated delivery time is 3 to 7 business days, depending on your location. While we aim to deliver your order as quickly as possible, delays may occur due to weather conditions, logistic challenges, or high demand.
4. Delivery Areas
We currently ship to addresses within the [Insert Country/Region, e.g., United States]. We do not offer international shipping at this time.
5. Failed Delivery Attempts
If the delivery cannot be completed due to the absence of a recipient or refusal to pay, the order will be marked as undelivered. Repeat delivery attempts may not be made without additional confirmation.
6. Order Tracking
Once your order is dispatched, you may receive a tracking number to monitor the delivery status. Tracking details, if applicable, will be shared via email or SMS.
7. Damaged or Missing Items
Please inspect your order upon delivery. If any item is missing, damaged, or incorrect, contact us within 48 hours of receiving the order so we can assist you promptly.
8. Contact Us
For questions regarding your order or shipping, please contact our support team at [email protected].