At Level Up Gear Hub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how you can manage or opt out of certain communications.
1. Information We Collect
When you interact with our website or place an order, we may collect the following information:
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Full name
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Delivery address
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Email address
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Phone number
We do not collect any payment details as we operate solely on Cash on Delivery.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Send order confirmations, updates, and delivery notifications
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Respond to your inquiries and provide customer support
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Improve our website, products, and services
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Send promotional offers or updates
3. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system can be completely secure, we use industry-standard practices to safeguard your data.
4. Opt-Out Instructions
You have full control over how we communicate with you.
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Marketing Emails or SMS: If you no longer wish to receive promotional messages, you can opt out by clicking the Unsubscribe link in the email or replying STOP to any promotional SMS.
We will process opt-out or data removal requests within 7 business days.
5. Cookies
We may use basic cookies to improve user experience and website functionality. These help remember your preferences and optimize website performance.
You can disable cookies through your browser settings if you prefer not to allow tracking.
6. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of those changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, feel free to reach out at [email protected].