Welcome to Level Up Gear Hub. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
1. Use of Our Website
By using this website, you confirm that you are using the website under the supervision of a parent or guardian. You agree to use the website only for lawful purposes and in accordance with these terms.
2. Products and Availability
All products listed are subject to availability. We make every effort to display accurate descriptions and images. However, slight variations may occur due to differences in lighting or screen settings.
We reserve the right to modify or discontinue products at any time without prior notice.
3. Ordering & Payment
Orders can be placed through our website using the available checkout process. We currently only accept Cash on Delivery (COD) as our payment method. Please ensure someone is available to receive the order at the provided address.
4. Shipping & Delivery
Orders are typically processed within 1–2 business days. Delivery times may vary depending on your location but generally range from 3 to 7 business days.
We are not responsible for delays caused by unforeseen circumstances such as weather, logistic disruptions, or recipient unavailability.
5. Returns & Replacements
We accept returns within 30 days of delivery for items that are unused, undamaged, and in their original packaging. If you receive a defective or incorrect product, please contact us within 7 days for a replacement.
Return shipping instructions will be provided upon request. Items sent back without prior contact may not be accepted.
6. User Responsibilities
You agree not to use the website in any way that may harm, disrupt, or interfere with the operation of the platform or the experience of other users. Misuse, fraud, or abuse of our service may result in the cancellation of your access or orders.
7. Limitation of Liability
To the fullest extent permitted by law, Level Up Gear Hub shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or products.
8. Privacy
We value your privacy and take reasonable steps to protect your personal information. Please review our Privacy Policy for details on how your data is collected and used.9. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please reach out to us at [email protected].